Terms of Service

These terms apply to your use of the powersalescall.com website and, once it is made available to you, the PowerSalesCall product. By using the website or the product you agree to them. If you do not agree, please do not use them.

Where a customer organization signs a separate written agreement or order form with PowerSalesCall, that agreement governs the product and takes precedence over these terms if the two conflict.

The product is intended for business use. You must be of legal age to form a binding contract in the place you are located, and you must not be barred from receiving the service under applicable law or sanctions.

If you accept these terms on behalf of a company or other organization, you confirm that you have the authority to bind that organization, and “you” in these terms means that organization.

PowerSalesCall is in development. Access is granted on the terms agreed with each customer, and may be provided as early access or evaluation access before general availability. Features described on this website may change, and features labelled “planned” are not available.

Where accounts are provided, you are responsible for keeping credentials secure, for the activity that happens under your account, and for deactivating access when a person leaves your team.

You agree not to:

• Upload conversations you do not have the right to record, store or analyze.
• Use the service to surveil individuals, or to make automated decisions about a person’s employment, discipline or compensation without human review.
• Attempt to access another customer’s workspace, data or infrastructure.
• Probe, scan, overload, reverse engineer or interfere with the service or the systems it runs on, except where that restriction is prohibited by law.
• Resell, sublicense or provide the service to third parties except as agreed in writing.
• Use the service to break the law or infringe someone else’s rights.

Recordings, transcripts, notes and other material you submit remain yours. You grant PowerSalesCall the limited rights needed to host, process and analyze that material in order to provide the service to you, and to support and secure it.

We do not sell customer content, do not disclose it to other customers, and do not use it to train third-party foundation models. You are responsible for the accuracy and lawfulness of the material you submit.

Recording a conversation is regulated, and the rules differ by country, state and province. Some places require every participant to consent; others require only one. Some require a spoken or written notice before recording begins.

You are solely responsible for obtaining any consent and giving any notice required by the laws that apply to the people on your calls, and for honouring a participant’s request not to be recorded. PowerSalesCall does not obtain consent on your behalf and does not determine what is required in your jurisdiction.

Uploading a recording to the product is your confirmation that you have the right to do so.

PowerSalesCall is AI-assisted. Transcription, summaries, detected objections, qualification signals and risk indicators are produced by automated analysis, and automated analysis makes mistakes. Speech can be transcribed incorrectly, meaning can be misread, a signal can be missed, and a signal can be reported where none exists.

Output is provided for human review. It is not advice, it is not a decision, and it is not a substitute for your own judgement about a deal, a representative or a person. Do not rely on it as the sole basis for any employment, performance, contractual or financial decision, and verify anything important against the underlying conversation.

We make no promise about specific outcomes, close rates, revenue or performance improvements from using the service.

The service, the website, and the software, design, text and branding they contain are owned by PowerSalesCall or its licensors and are protected by intellectual property law. Nothing in these terms transfers those rights to you.

You are granted a limited, non-exclusive, non-transferable right to use the service for your internal business purposes for as long as your access continues.

If you send us feedback or suggestions, we may use them to improve the service without obligation to you.

The service depends on third-party infrastructure and may, in future, connect to third-party meeting platforms, CRM systems and other tools you choose to authorize. Those services are operated by others under their own terms, and we are not responsible for their availability, behaviour or content.

Connecting a third-party service is your decision, and it authorizes the exchange of data described at the point of connection.

Prices are not published on this website. Fees, billing period, call volume and any evaluation terms are agreed in writing with each customer before paid access begins.

Unless the written agreement says otherwise, fees are stated exclusive of taxes, invoices are payable as set out in that agreement, and fees already paid for a subscription period are non-refundable. We may change prices for future subscription periods with reasonable notice.

Each party may receive information from the other that is marked confidential or would reasonably be understood to be confidential — including customer conversation content, pricing, and non-public product information.

Each party agrees to protect the other’s confidential information with at least reasonable care, to use it only to perform under these terms, and not to disclose it except to people who need it and are bound by similar obligations, or where disclosure is required by law.

We intend to run the service reliably, but it is provided without an uptime commitment unless one is agreed in a written service level agreement. The service may be unavailable during maintenance, during incidents, or because of failures at an infrastructure provider.

We may modify, suspend or discontinue parts of the service. Where a change materially reduces functionality a customer relies on, we will give reasonable notice.

To the fullest extent permitted by law, the website and the service are provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.

We do not warrant that the service will be uninterrupted or error free, that automated analysis will be accurate or complete, or that the service will meet your requirements. Some jurisdictions do not allow certain disclaimers, in which case the disclaimers above apply only to the extent permitted.

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost business opportunities or lost or corrupted data, arising out of or relating to these terms or the service, even if advised of the possibility.

To the fullest extent permitted by law, the total aggregate liability of PowerSalesCall arising out of or relating to these terms or the service is limited to the amounts paid by you for the service in the twelve months before the event giving rise to the claim, or, where no amounts have been paid, to one hundred United States dollars.

Nothing in these terms excludes liability that cannot be excluded under applicable law.

You may stop using the website and the service at any time, and a customer may terminate as set out in its written agreement.

We may suspend or terminate access where these terms are breached, where use creates a security or legal risk, or where required by law. On termination, the right to use the service ends. Customer content is handled in accordance with the agreed retention and deletion arrangements, and the sections of these terms that by their nature should survive — including customer content ownership, confidentiality, disclaimers and limitation of liability — will survive.

These terms will change as the product develops. When they do, the “last updated” date at the top of this page changes. Where a change materially affects a customer, we will give notice through the product or by email. Continuing to use the website or the service after a change takes effect means the updated terms apply.

PowerSalesCall operates from the United States, at the address below. The governing law and the venue for resolving disputes are set in the written agreement entered into with each customer, and will be stated in this section once the business’s registration and legal review are complete.

If any provision of these terms is held unenforceable, the rest remains in effect and the unenforceable provision is applied to the maximum extent permitted. A failure to enforce a provision is not a waiver of it.

Questions about these terms can be sent to contact@powersalescall.com. Security matters can be sent to security@powersalescall.com.

PowerSalesCall, 30 N Gould St Ste N, Sheridan, WY 82801, United States.